For Local Businesses
Four things that cost a local business the most.
Trades, practices, shops, studios, and salons run into the same four. Each has a plain fix that runs on the number and tools you've already got.
Comes inThe systemYou
01 · Missed Calls
The caller hears back before they call the next number.
Trades, home services, anyone who can't pick up on the job.
Call goes unanswered
Text back in a minute
Caller replies
You book or call back
The text says sorry we missed you, asks if it's urgent, and offers a time. If they reply, the conversation continues in your words. Anything urgent goes straight to your phone. Your number doesn't change.
What stays with you
Every word of every message, and the decision on anything that needs a person.
What you'll need
A business number, ten minutes to set call forwarding, and your business details for the carrier registration every business text line needs (it can take days to a few weeks to approve; we file it).
What it won't do
Text anyone who hasn't called or written to you first.
02 · Reviews
Every customer gets the same simple ask.
Restaurants, salons, auto shops, clinics, anyone whose next customer checks the reviews first.
Job done
One text with the link
Review comes in
You approve the reply
New reviews come to you with a suggested reply, and nothing posts until you approve it. We follow the platforms' rules to the letter: the same request to every customer, no filtering, no incentives, no quotas. Those shortcuts get reviews removed, and we don't take them.
What stays with you
Every reply, the request wording, and when in your process the ask goes out.
What you'll need
A way to tell us a job's done: your scheduling or point-of-sale software if it can connect, or a one-tap button if it can't.
What it won't do
Ask only your happy customers, or post a reply you haven't seen.
03 · Leads Going Cold
They hear back in a minute, not on Thursday.
Dental and medical practices, law and professional firms, real estate, contractors who send quotes.
Inquiry arrives
Reply in a minute
Nudge if quiet
They book
A new inquiry from your website, an ad, or your Google listing gets a reply by text and email, in your voice, with the next step. If they go quiet they get a follow-up or two. For contractors, the same system follows up on quotes on day 2, 5, and 10.
What stays with you
The wording, the timing, the calendar it books into, and any reply that needs judgment.
What you'll need
Wherever your leads come from (a form, an ad account, or an inbox) and a calendar.
What it won't do
Quote prices you haven't given it, or promise anything you haven't approved.
04 · Hard to Find
A listing that looks alive, and a site that answers real questions.
Any local service business that isn't in the top three on the map for what it does.
Fix the listing
Real photos, steady reviews
Pages that answer questions
Measured monthly
We start with what the evidence says moves a map listing: the right categories, a complete profile, real photos, a steady flow of reviews, and replies to them. Then we make sure your site answers the questions people actually type, because those are the pages AI assistants like ChatGPT quote when someone asks for a recommendation. We'll tell you plainly what's likely to move and what isn't.
What stays with you
Ownership of every listing. We work as a manager on your profile, never as you.
What you'll need
Access to your Google and Yelp listings, and a phone that can take real photos of real work.
What it won't do
Guarantee a ranking. Nobody can.
Also Available
Once the four are running.
AI receptionist
Software that answers the phone at 9:30 pm, handles the common questions, books the appointment, and hands anything unusual to whoever you name. Ask us for a demo number.
Reminders and no-show recovery
Confirmations, a reminder the day before, and a rebooking offer when someone doesn't show.
Win-backs
A note to customers you haven't seen in a while, sent only to people who opted in to hear from you.
A Note on Texting
Only people who asked to hear from you.
Business texting is regulated. A person has to have given you their number for that purpose, they can stop at any time, and messages stay inside reasonable hours. Every system we build enforces those rules, keeps a record of every consent and opt-out, and registers your text line with the carriers under your own business name. We do the filing; you provide the details.
Which one of the four is yours?
Say which problem, roughly how many calls or jobs a week, and what software you use. That's enough for a scope.
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